Getaway Vacation Coverage:
The Baltimore Examiner web site on June 24 recounted the experience of a Houston traveler who booked a weekend resort getaway for two days at The Crossings, a spa resort in nearby Austin billed as “Texas’ Premier Green Spa & Wellness Resort,” with three-day packages costing about $1,000 per person. The traveler, because she was driving on a short-distance weekend trip, chose to travel uninsured.
Unfortunately, the traveler suffered a severe ankle injury on the day before departure, but drove anyway to the resort where her ankle turned “stiff, swollen and blue.” The pain forced her to head home for a doctor after one hour. Her booking was non-refundable.
The Baltimore Examiner’s travel expert Richard Earls, publisher of Travel Research Online, was able to negotiate a refund for the spa resort traveler that would not normally be available to a guest in her situation. Earls wrote her the following advice: “…Travel insurance is an important protection against exactly the type of mishap you experienced. Had you used a good travel agent, I am confident that travel insurance would have been recommended. However, you booked directly with the property online, and I understand that travel agents and travel insurance are seldom top-of-mind considerations when traveling to a destination within driving distance… In the future, give real consideration to a travel agent and an insurance policy, no matter how short a trip to protect your investment.”