Many travel suppliers, such as airlines, cruise lines and tour operators, have been working with customers to reroute or reschedule travel arrangements due to the flu outbreak in Mexico with no penalties or fees. We are able to adjust the travel dates on your client’s policy provided they have not filed a claim, their new travel dates are within 18 months of their original insurance application date, and they have not yet departed on their trip. If the supplier is charging your client a change fee, we will not be able to cover that unless your client files a claim on their existing policy. If they choose to file a claim, they will need to purchase a new policy for the new trip.
You can find answers to more of your clients’ questions about insurance coverage related to the H1N1 Flu outbreak by visiting the news section of www.travelinsured.com and clicking on the flu update, or by linking here .